Even businesses that have used such solutions suffer from deficit here. Four out of 10 SMBs state they used an all-in-one payment platform, but they are most likely unaware of how they can leverage it to manage all their AP and AR processes. The all-in-one payment platform gives buyers and suppliers choice in how they make and receive payments. Many SMBs surveyed stated they had used such tools, but when asked to state the vendor’s name, responses indicated they did not fully understand the solution or its benefits: